ASEAN Enhancing Consumer Protection First Full-Scale Training to Strengthen Technical Competency

HA NOI, 2 September 2015 - A train-for-trainers workshop focusing on strengthening the capacity of consumer protection practitioners in three key areas: i) consumer credit and banking, ii) environment, and iii) professional services, was convened from 31 August – 2 September 2015 in Ha Noi, Viet Nam. Comprehensive modules were developed to support institutional capacity and build a cadre of consumer protection trainers to raise level of compliance of consumer protection laws and regulations. These modules are expected to be used as reference training materials by ASEAN Member States (AMS) to develop and implement training programs at the national level.